1. What types of projects does REfresh handle?

REfresh handles everything from just a furniture REfresh to fun cosmetic updates to full-scale branch build-outs. Whether you need new flooring and furniture or a full-scale built-out, we tailor our services to fit your space, your brand, and your budget.

2. Do you work exclusively with credit unions?

We got our start with credit unions and it remains our specialty, but we work with a wide range of commercial clients — including retail spaces. If you have a commercial space that needs a refresh, we’d love to hear about it.

3. What if we already have an architect and contractor?

No problem! Whether you use our team or yours, we are flexible. Sometimes the landlord prefers to perform the buildout and some clients have a contractor they’ve used in past projects. Either way we are happy to provide the design, furniture and/or project management - whatever fits your needs!

4. Do you manage the project on-site?

Yes! Christie provides hands-on project management, including on-site visits throughout the process. She holds subcontractors accountable to their schedules and quality standards so you don’t have to.

5. Who orders the furniture — us or you?

We handle all your furniture needs. Our Furniture Design, Layout & Install service includes delivery, white-glove assembly, installation, and disposal of all packaging.

6. How long does a project take?

Timeline depends on the scope of the project and whether permits are required. Furniture can be as soon as 5 weeks from order to install. A cosmetic refresh can move as quickly as a few weeks, while a full build-out or remodel will take longer. Most of the time spent is on planning - Proper planning means we can execute smoothly and swiftly. We pride ourselves on being organized and delivering on time. 

7. How does REfresh charge for its services?

We typically charge a flat fee for design and project management, based on the scope of your project and how involved you want our team to be during the construction phase. We have many options and will go over this with you during the estimate. 

8. How do I get started?

You are welcome to email or complete our inquiry form on the Contact page and Christie will be in touch to schedule a walk-through. The sooner we connect, the sooner we can bring your vision to life.